🍞 Lifetime Loaf Guarantee
At Spud-Pup, we believe your Frenchie’s harness should be the last one you ever need to buy. That’s why we offer our Lifetime Loaf Guarantee - An optional upgrade that keeps you covered for the long haul.
🔒 What’s Covered:
🍞 If you’ve purchased a harness with our Lifetime Loaf Guarantee, you're protected against:
Manufacturing defects
Hardware issues (e.g. buckles, D-rings)
Premature wear and tear under normal use
✅ If something goes wrong with your harness, we’ll replace it — no stress, no weird forms, no hoops to jump through.
📌 A Few Things to Note:
👑 This guarantee applies only to harnesses purchased with the VIP bundle.
Coverage is valid while Spud-Pup remains in business and operational. We’re small and growing — and we promise to do right by our community for as long as we’re here.
Damage from chewing, extreme misuse, or accidents (like your Frenchie launching into a lake full of raccoons) isn’t covered.
🤔 If you’re unsure whether your issue qualifies, just reach out — we’ll always try to be fair.
🐶 Need to Make a Claim?
📧 Send us an email at support@spudpup.shop with:
Your order number
A photo of the issue
A short note about what happened
👌 We'll get back to you within 1 business day and sort it out as quickly as possible.
🛍️ Want to Upgrade to Lifetime Coverage?
Check out the 🐾 Comfort Harness 1.0 🐾 and choose the VIP Pack at checkout to unlock lifetime protection.
🤔 Have a Question First?
No problem! We would love for you to contact us and we’ll be happy to help you out.